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Collaborative Process
Institute
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Collaborative Facilitation
Public Sector Ethics in Multi-Party Negotiations
Collaborative Policy Change
Policy Process Mapping Tool
Partial List of Clients:
BC Ministry of Energy, Mines & Petroleum Resources
BC Ministry of Environment
BC Ministry of Sustainable Resource Management
BC Ministry of Forests & Range
University of Victoria, Law
Camosun College, Victoria
Capital Regional District
Grasslands Conservation Council
BC Agriculture Council
Land Use Coordination Office
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PUBLIC
SECTOR ETHICS IN MULTI-PARTY NEGOTIATIONS
Instructor’s
Guide
by
George Sranko, MA (Hons), RPBio
Collaborative
Policy Institute
(Prepared
at Key Centre for Ethics, Law, Justice and Governance,
Griffith University)
(c)
copyright George R Sranko 2003, 2005
Reproducing
portions of this guide is encouraged for non-profit purposes. Photocopying portions of this
guide for any fee-for-service activities requires written permission from
George Sranko.
Contact by email.
This training
module is designed for public
officials participating in land and resource management
negotiations in multi-party environments.
Participants are expected to have a basic familiarity with dialogue-versus-debate and interest-based
negotiation.
Learning
Objectives:
By the end of the unit,
participants should be able to:
 | list
some of the core values and virtues of ethical public service. |
 | demonstrate
an understanding of ethical issues involved in negotiating. |
 | outline
a rational framework for resolving moral dilemmas. |
Table of Contents
Part
1: Overview of Module
Part
2: Ethical Theory: An Introduction_
Part
3: Public Servants as Agents of the Public
Part
4: Ethics in Negotiation_
Part
5: Case studies
References
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Topic and Activities
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Key Points
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Ethics in Collaborative
Negotiations
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In a
pluralistic context, multiple and divergent worldviews and values
concerning resource use will inevitably lead to conflicts.
It is only through collaborative efforts between concerned
citizens, environmental groups, industry and government that sustainable
decisions and strategies will emerge.
By their very nature, all negotiations contain ethical dilemmas; in
the case of resource management planning this is especially true because
of the complexity of the issues and the affects of decisions on people’s
livelihoods. Negotiators are
always faced with ethical decisions about how open and direct they should
be about their interests and acceptable alternatives.
Joint
solutions achieved through collaborative processes normally involve
multi-interest constituencies and enjoy relatively broad community and
stakeholder support, largely because of the complex moral deliberations
that go into building such agreements.
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Exercise – Group
Discussion
Guided large group discussion
(15 minutes)
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What are some of the ethical considerations in collaborative
negotiating and decision-making that you are familiar with?
Write
suggestions on flip charts, post, and refer back to them throughout the
module, if useful.
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Topic and Activities
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Key Points
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Introduce Ethical Theory demonstrating
alternative frameworks for moral reasoning.
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How does
one make ethical choices in performing official duties? How does one work through difficult moral dilemmas, such as
potential conflicts of interest? How
much do you disclose during negotiations?
Ethical
reasoning and decision making requires more than a simple belief in the
importance of ethics. It also
requires sensitivity to moral implications of different choices, the
ability to evaluate complex, ambiguous and incomplete information, and the
skill and determination to follow-through on ethical decisions.
Ethical theory can assist with moral deliberation and ethical
reasoning.
Ethical
theory has traditionally been divided broadly into two approaches;
consequentialist and non-consequentialist. (see Table 1 below).
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Table 1: Traditional ethical approaches
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Consequentialist
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Non-consequentialist
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Ends-based
“Ends Justify the Means”
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Rules-based
“Means Justify
the Ends”
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·
Consequences, not actions,
determine right or wrong (the ends justify the means)
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Utilitarian approach
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One should act to achieve the
“greatest good for the greatest number”
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Requires definition of “good”
and quantification of overall good
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Places public good over private
good
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Possibly harmful to minorities
and individuals, who can be sacrificed for the good of the
majority
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Leads to “ends-based”
decision-making.
Major Weaknesses
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Nearly impossible to forecast all
consequences accurately.
·
Utilitarians can support
deception if consequences warrant it, and sacrifice of minority
for good of majority.
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·
Emphasis is placed on absolute
principles, duty, or some conception of what is “right”
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Deontological approach
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The act itself is the prime
concern and carries the moral weight
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Rejects acts that harm
minorities, individuals
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Leads to “rules-based”
decision-making.
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Immanual Kant (1724-1804)
was a leading influence:
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Moral action must be rational,
according to rules that are universal and consistent
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Categorical Imperative (similar
to Golden Rule: “Do to others as you would have them do to
you”)
o
Always treat others as ends in
themselves, not as means to an end
Major Weaknesses
 | Unrealistic
to expect people to follow any one rule without exception
(i.e., never lie) |
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Application to Public
Sector:
·
Officials must consider
consequences in any ethical decision.
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Primary question is “what
will be the result?”
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Application to Public
Sector:
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Officials must consider whether
everyone would be justified to act in the same way under similar
circumstances (is the action rational and universally
applicable?).
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Primary question is “what is
my duty?”
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“In
actuality, the means that we use do shape who we are.
We cannot separate the means from the end…we become
whatever we do.”
(Perrault,
1990, 2)
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An alternative theory with
relevance to public sector ethics
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Virtue Ethics
Virtue
theory is based on notions of “civic virtue” and a sense of public
duty; “an informed commitment to democratic procedures and the interests
of the community at large.”
(Preston, 1998)
The
development of virtue can be traced Aristotle’s original distinction
between “external” and “internal goods.”
According to Preston:
The development of virtue
entails the pursuit of internal goods that are available to all who engage
in the practice that produces them, whereas external goods like fame and
power can be possessed by a few only.
In the practice of public service for instance, an example of an
internal good would be ‘respect for the system of government’, whereas
an external good might be ‘the status that comes with government
power.’ The virtuous public official cultivates and practices the
former. The latter is not
denied but must serve the internal good if practice is to be virtuous.
(Preston, 1998, 73)
Virtue
theory places a strong emphasis on the character of the individual and
institution and takes better account of relationships than the more
rationalistic consequentialist and non-consequentialist ethics. “Integrity or honour are central virtues in the practice
of public office because they eschew the dishonest misuse of power and
exhort the avoidance (or at least declaration and management) of conflicts
of interest.”
(Preston & Sampford, 2002, 30)
Major
Weaknesses
 | Considered by many to be overly
dependent on the development of “good” or benevolent character by
individuals. |
 | A virtuous disposition may give
little guidance in resolving moral conflicts and justifying ethical
decisions, compared to utilitarian or deontological reasoning. |
Application
to Public Sector:
 | Officials must be mindful of
integrity (honour) in making ethical decisions congruent with their
commitment to the public interest. |
 | Primary question is “what is
this practice for?” (distinguishing between goods internal to
the practice and those that are external). |
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Moral dilemmas
Many
believe that ethics can be boiled down to a set of rules to live by…
“Do not lie”, “Do not steal”, “Do not kill”.
Upon further reflection, however, many find that such rules can be
considered overly simplistic in the face of real life situations and
dilemmas. Moral reasoning is
much more complex and difficult in most circumstances, including the
negotiating table.
Take a
classic moral dilemma, for example. Most
people would consider it wrong to lie.
What if you were living in Nazi Germany, with a Jewish family
hiding in your attic? What
would you say to the Gestapo if they came to your door?
Would it be ethically correct to lie in this situation?
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Exercise – Group
Discussion
Small group session: 40 minutes
per group, followed by large group discussion for 15 minutes.
Have
participants report their discussion to the large group.
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In this
exercise, ethical issues are drawn from individual experiences and
participants are encouraged to:
 | Share with a small group the story of a
dilemma they themselves have experienced; |
 | Articulate the fundamental values
at work within the dilemma; and |
 | Explore the dilemma in the light
of the three theoretical approaches presented earlier, to help
determine whether a given decision: |
o
would result in the greatest good for the
greatest number (Ends-based); or
o
would create a suitable rule for others
to follow in similar situations (Rule-based); or
o
would be in accord with the high
standards of integrity and honour expected in serving the public interest
(Virtue-based).
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Topic and Activities
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Key Points
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The Role of Ethics in the
Public Sector
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In a
democratic system public servants act as agents on behalf of the shared
interests of the citizens. Public
interests must come ahead of private interests.
The desire to serve the
public interest is one of the “normative foundations ”for public
employment, and any approach to public service that treats it as if it
were the same as private enterprise risks undermining not only the
structure of motivation for public service but, more important, its
capacity to serve democratic government in an ethical and accountable
manner. The pursuit of the
public interest over personal interest is both the reward and the price of
public service.
(Tait, 2001)
According
to John Uhr
(1994, 166)
“the primary ethics question for public servants is
not: “what is my personal preference as to this or that course of
action?” Rather it is:
“what is my duty or responsibility as a public official in
relation to this or that course of action?” [emphasis in original].
Uhr
(1994, 167)
states further that, “The relevant test of public or
professional ethics is not that of satisfying one’s personal conscience,
but of acting in such a way as to be able to justify the public trust
placed in one, as assessed by some legitimate reviewer of official
conduct…”
At
the same time, many would say that one’s personal conscience and ethical
views should always play a role in deciding upon the ‘right’ course of
action.
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Exercise –Group Discussion
Small group discussion for
15 minutes, followed by large group discussion for 10 minutes.
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Questions for participants:
 | As
a public servant, how do you view your personal preferences in
relationship to official duty? |
 | What
role does your conscience play in making ethical decisions? |
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The Role of Core Values
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Core values in the public service
Are
there universal core values with particular relevance to a public sector
ethics program? Tom Sherman
provides a listing of the more common values in public sector codes [of
ethics]:
 | honesty
and integrity |
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impartiality
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 | respect
for the law |
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respect for persons
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 | diligence |
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economy and efficiency
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 | responsiveness |
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accountability
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(Sherman,
1998, cited in Preston & Sampford, 2002)
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Numerous
authors have argued that certain virtues play an especially key role; with
integrity and honour often referred to as the central or “cardinal”
virtues.
Emerging
at the core of the core virtues is the importance of integrity in public
office. Integrity is the
unifying virtue of ethical public service. […]
In the moral life it signifies ‘integration of separable aspects
of the self – notably faculties, desires, roles, life-shaping choices
– into a self-consistent whole’.
(Hart, 1994, cited in Preston and Sampford, 2002, 30)
Honour
(or integrity) requires a commitment to something beyond oneself; in the
case of public administration, this commitment is to the public interest
in the context of democratic governance and the fundamental principles of
the good society.”
(Preston & Sampford, 2002, 30)
Denhardt
(1991)
lists three core virtues in public administration:
honour, justice and benevolence. Hart
(1994) lists the core virtues as: prudence, justice, fortitude and
temperance.
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Exercise –Group Discussion
Small group discussion for 15 minutes,
followed by large group discussion for 10 minutes.
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Discussion items:
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Reflect on how you justify your official
behaviour in the context of competing values, and discuss.
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Are there any core values for public
service that the group can agree on?
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Do you agree that integrity is the
central virtue? Explain why.
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Topic
and Activities
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Key
Points
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Introduce ethics in
negotiations
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Ethical
negotiations are based on a foundation of mutual trust.
When trust is present, communication and problem solving are more
easily accomplished. When distrust prevails, these things are difficult
and often seemingly impossible to achieve.
The
stakes can be high in negotiations involving land and resource use, often
creating opportunities and incentives for people to violate personal,
professional or institutional ethical standards.
People’s core beliefs can be “on the line” resulting in
stalemates. According to
Lewicki and Robinson
(1998)
, negotiators evaluate tactics on a continuum of
“ethically appropriate” to “ethically inappropriate”.
In the middle there’s a grey area in which tactics must be
evaluated in a process of ethical reasoning and decision-making.
Questionable
behaviour in negotiations includes:
 | Misrepresenting goals, interests,
position |
 | Falsifying or fabricating
information |
 | Withholding information |
 | Deception: “tricks,” rumours,
misleading claims |
Strategies
for Determining Ethical Behaviour
Researchers
have shown that ethics can be a problem in negotiations because of natural
“psychological tendencies that foster poor decision-making.”
(Thompson, 2001, 155)
People
tend to believe they are behaving more ethically than independent
observers would. Some of the
human biases that give rise to ethical problems in negotiation are the
illusion of superiority, illusion of control and overconfidence
(see Messick & Bazerman, 1996, cited in Thompson,
2001)
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1.
Begin with the principles involved in Virtue-based ethics, by
asking “would the proposed practice be consistent with the core virtues,
especially integrity and honour, in fulfilling my professional obligations
as a public servant?” If possible, refer also to your organisation’s formalised
Code of Ethics, as well as any professional Code that might apply.
2.
If the dilemma remains unresolved, apply the moral reasoning
inherent in the Rules-based and Ends-based ethical approaches.
3.
Once a decision is reached, apply one or more of the tests in Table
2 to determine if an independent observer would agree with the ethics of
your proposed action or statement. Would
you be able “to justify the public trust placed in one, as assessed by
some legitimate reviewer of official conduct…”?
(Uhr, 1994)
Table
2: Testing Ethical Decisions
The
Front-page test
Would
you be completely comfortable if your actions and statements were
printed in full on the front page of the local newspaper or were
reported on the TV news? If not, the behaviour may be considered
unethical.
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Third-party
Advice
If
possible, consult an impartial third party, particularly one
familiar with relevant professional and institutional ethics.
Try to be as neutral as possible in the description of the
dilemma; describing the situation without indicating which role you
are playing.
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Paraphrase
Technique
This
is one of the most important, yet difficult, strategies for avoiding
ethical dilemmas in negotiations: paraphrase your understanding of
the situation to the other parties.
This could be an effective way to close the day in a
protracted negotiation, providing everyone with a good understanding
of where things stand.
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Exercise –Group Discussion
Small group discussion for 25 minutes,
followed by large group discussion for 15 minutes.
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Discussion items:
·
What are some of the main ethical issues
experienced during multi-party negotiations?
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Apply the suggested framework to one such
issue of the small group’s choosing.
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Topic
and Activities
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Key
Points
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Exercise –Group Discussion
Two sessions.
For each case study:
Small group discussion for 35 minutes, followed by large group
discussion for 20 minutes.
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Case #1
In a move
that ultimately led to the resignation and criminal investigation of the
Fisheries Minister, the Fisheries Ministry disclosed to a salmon farming
company details of an impending prosecution of that company by the
Environment Ministry due to escapes of non-native salmon. It was revealed that the Fisheries Ministry discouraged
enforcement of regulations because it would send "conflicting
messages" to an industry that the government was aggressively
promoting. The Minister was quietly re-instated after the criminal
investigation laid no charges.
You
are a Fisheries official involved in collaborative negotiations with
environmental groups, community groups and industry on salmon farming
policies and tenures. You
receive a phone call from your director to contact the salmon farming
company as indicated above. What
is your response? Discuss any
moral dilemmas involved and how you would go about resolving them.
Case
#2:
A
negotiator representing the Ministry of Environment is fairly certain that
his director has purposely omitted findings from a draft report regarding
wildlife habitat, because the director felt it presented a point of view
that the government does not support.
The negotiator feels that these findings should not be kept from
the public and, without authorisation, gives the findings to the other
stakeholders at the negotiating table.
(adapted from Sarkissian et al., 1997)
You
are the negotiator. Outline
the moral considerations and deliberations involved in making the decision
above (to give the findings to the other stakeholders). Do you agree with this decision?
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Denhardt, K (1991). 'Chapter 4', in J. Bowman (ed), Ethical
Frontiers in Public Management. Jossey-Bass, San Francisco.
Hart,
D L (1994). 'Administration and the Ethics of Virtue', in T. Cooper (ed), Handbook
of Administrative Ethics. Marcel Dekker Inc, New York.
Lewicki,
R & R Robinson (1998) Ethical and unethical bargaining tactics: An empirical
study. Journal of Business Ethics,
17(6), 665-682.
Messick,
D & M Bazerman (1996) Ethical leadership and the psychology of decision
making. Sloan Management Review,
37(2), 9-22.
Perrault,
G (1990). Ethical Leadership - Ethical
Followership. University of Minnesota.
Preston,
N (1998) 'Virtue and Ethics for the Public Sector'. Professional Ethics, Vol. 6Nos. 3 & 4, pp 69-72.
Preston,
N & C Sampford (2002) Encouraging
Ethics and Challenging Corruption: Reforming Governance in Public Institutions,
Federation Press, Sydney.
Sarkissian,
W, A Cook, & K Walsh (1997) Community
participation in practice: a practical guide, Institute for Science and
Technology Policy, Murdoch University, Murdoch, W.A.
Sherman,
T (1998). 'Public Ethics: Prospects and Challenges', in C. Sampford (ed), Public
Sector Ethics: Finding and
Implementing Values. Federation Press, Sydney.
Tait,
J C (2001). A Strong Foundation: Report of
the Task Force on Public Service Values and Ethics. Canadian Centre for
Management Development, http://www.ccmd-ccg.gc.ca/research/publications/complete_list_e.html,
viewed 10/05/03.
Thompson,
L (2001) The Mind and Heart of the
Negotiator, Prentice-Hall, New Jersey.
Uhr,
J (1994). 'Managing the Process of Ethics Training', in Preston (ed), Ethics
for the Public Sector: Education and Training. Federation Press, Sydney.
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