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Public Sector Ethics in Multi-Party Negotiations

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Partial List of Clients:

BC Ministry of Energy, Mines & Petroleum Resources

BC Ministry of Environment

BC Ministry of Sustainable Resource Management

BC Ministry of Forests & Range

University of Victoria, Law

Camosun College, Victoria

Capital Regional District

Grasslands Conservation Council

BC Agriculture Council

Land Use Coordination Office

 

 

 

 

 

PUBLIC SECTOR ETHICS IN MULTI-PARTY NEGOTIATIONS

 

Instructor’s Guide

 

by George Sranko, MA (Hons), RPBio

Collaborative Policy Institute

(Prepared at Key Centre for Ethics, Law, Justice and Governance,
Griffith University)

(c) copyright George R Sranko 2003, 2005

Reproducing portions of this guide is encouraged for non-profit purposes. Photocopying portions of this guide for any fee-for-service activities requires written permission from George Sranko. 
Contact by email
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This training module is designed for public officials participating in land and resource management negotiations in multi-party environments.  Participants are expected to have a basic familiarity with dialogue-versus-debate and interest-based negotiation.

 Learning Objectives:

By the end of the unit, participants should be able to:

list some of the core values and virtues of ethical public service.
demonstrate an understanding of ethical issues involved in negotiating.
outline a rational framework for resolving moral dilemmas.

 

Table of Contents

Part 1: Overview of Module

Part 2: Ethical Theory: An Introduction_

Part 3: Public Servants as Agents of the Public

Part 4: Ethics in Negotiation_

Part 5: Case studies

References

 

Part 1: 
Overview of Module

Topic and Activities

Key Points

Ethics in Collaborative Negotiations

In a pluralistic context, multiple and divergent worldviews and values concerning resource use will inevitably lead to conflicts.  It is only through collaborative efforts between concerned citizens, environmental groups, industry and government that sustainable decisions and strategies will emerge.  By their very nature, all negotiations contain ethical dilemmas; in the case of resource management planning this is especially true because of the complexity of the issues and the affects of decisions on people’s livelihoods.  Negotiators are always faced with ethical decisions about how open and direct they should be about their interests and acceptable alternatives. 

  Joint solutions achieved through collaborative processes normally involve multi-interest constituencies and enjoy relatively broad community and stakeholder support, largely because of the complex moral deliberations that go into building such agreements.

Exercise – Group Discussion

 

Guided large group discussion (15 minutes)

What are some of the ethical considerations in collaborative negotiating and decision-making that you are familiar with?

Write suggestions on flip charts, post, and refer back to them throughout the module, if useful.

 

Part 2: 
Ethical Theory: An
Introduction

Topic and Activities

Key Points

Introduce Ethical Theory demonstrating alternative frameworks for moral reasoning.

How does one make ethical choices in performing official duties?  How does one work through difficult moral dilemmas, such as potential conflicts of interest?  How much do you disclose during negotiations?

Ethical reasoning and decision making requires more than a simple belief in the importance of ethics.  It also requires sensitivity to moral implications of different choices, the ability to evaluate complex, ambiguous and incomplete information, and the skill and determination to follow-through on ethical decisions.  Ethical theory can assist with moral deliberation and ethical reasoning. 

  Ethical theory has traditionally been divided broadly into two approaches; consequentialist and non-consequentialist. (see Table 1 below).

 

Table 1:  Traditional ethical approaches

Consequentialist

Non-consequentialist

Ends-based
 “Ends Justify the Means”
Rules-based
“Means Justify the Ends”

·        Consequences, not actions, determine right or wrong (the ends justify the means)

·        Utilitarian approach

·        One should act to achieve the “greatest good for the greatest number”

·        Requires definition of “good” and quantification of overall good

·        Places public good over private good

·        Possibly harmful to minorities and individuals, who can be sacrificed for the good of the majority

·        Leads to “ends-based” decision-making.

 

 

 

 

Major Weaknesses

·        Nearly impossible to forecast all consequences accurately.

·        Utilitarians can support deception if consequences warrant it, and sacrifice of minority for good of majority.

·        Emphasis is placed on absolute principles, duty, or some conception of what is “right”

·        Deontological approach

·        The act itself is the prime concern and carries the moral weight

·        Rejects acts that harm minorities, individuals

·        Leads to “rules-based” decision-making.

·        Immanual Kant (1724-1804) was a leading influence:

o     Moral action must be rational, according to rules that are universal and consistent

o     Categorical Imperative (similar to Golden Rule: “Do to others as you would have them do to you”)

o     Always treat others as ends in themselves, not as means to an end

 

Major Weaknesses
Unrealistic to expect people to follow any one rule without exception (i.e., never lie)

 

Application to Public Sector: 

·        Officials must consider consequences in any ethical decision.

·        Primary question is “what will be the result?

Application to Public Sector: 

·        Officials must consider whether everyone would be justified to act in the same way under similar circumstances (is the action rational and universally applicable?).

·        Primary question is “what is my duty?

 

“In actuality, the means that we use do shape who we are.  We cannot separate the means from the end…we become whatever we do.”

(Perrault, 1990, 2)

An alternative theory with relevance to public sector ethics

Virtue Ethics

Virtue theory is based on notions of “civic virtue” and a sense of public duty; “an informed commitment to democratic procedures and the interests of the community at large.” (Preston, 1998)   The development of virtue can be traced Aristotle’s original distinction between “external” and “internal goods.”  According to Preston:

The development of virtue entails the pursuit of internal goods that are available to all who engage in the practice that produces them, whereas external goods like fame and power can be possessed by a few only.  In the practice of public service for instance, an example of an internal good would be ‘respect for the system of government’, whereas an external good might be ‘the status that comes with government power.’  The virtuous public official cultivates and practices the former.  The latter is not denied but must serve the internal good if practice is to be virtuous. (Preston, 1998, 73)

  Virtue theory places a strong emphasis on the character of the individual and institution and takes better account of relationships than the more rationalistic consequentialist and non-consequentialist ethics.  “Integrity or honour are central virtues in the practice of public office because they eschew the dishonest misuse of power and exhort the avoidance (or at least declaration and management) of conflicts of interest.” (Preston & Sampford, 2002, 30)

  Major Weaknesses

Considered by many to be overly dependent on the development of “good” or benevolent character by individuals.
A virtuous disposition may give little guidance in resolving moral conflicts and justifying ethical decisions, compared to utilitarian or deontological reasoning.

  Application to Public Sector: 

Officials must be mindful of integrity (honour) in making ethical decisions congruent with their commitment to the public interest.
Primary question is “what is this practice for?” (distinguishing between goods internal to the practice and those that are external).

 

 

Moral dilemmas

Many believe that ethics can be boiled down to a set of rules to live by… “Do not lie”, “Do not steal”, “Do not kill”.  Upon further reflection, however, many find that such rules can be considered overly simplistic in the face of real life situations and dilemmas.  Moral reasoning is much more complex and difficult in most circumstances, including the negotiating table.

Take a classic moral dilemma, for example.  Most people would consider it wrong to lie.  What if you were living in Nazi Germany, with a Jewish family hiding in your attic?  What would you say to the Gestapo if they came to your door?  Would it be ethically correct to lie in this situation?

 

Exercise – Group Discussion

 

Small group session: 40 minutes per group, followed by large group discussion for 15 minutes.

 

Have participants report their discussion to the large group.

 

 

In this exercise, ethical issues are drawn from individual experiences and participants are encouraged to:

 Share with a small group the story of a dilemma they themselves have experienced;
Articulate the fundamental values at work within the dilemma; and
Explore the dilemma in the light of the three theoretical approaches presented earlier, to help determine whether a given decision:

o       would result in the greatest good for the greatest number (Ends-based); or

o       would create a suitable rule for others to follow in similar situations (Rule-based); or

o       would be in accord with the high standards of integrity and honour expected in serving the public interest (Virtue-based).

 

     

 

Part 3: 
Public Servants as Agents of the Public

Topic and Activities

Key Points

The Role of Ethics in the Public Sector

In a democratic system public servants act as agents on behalf of the shared interests of the citizens.  Public interests must come ahead of private interests.

The desire to serve the public interest is one of the “normative foundations ”for public employment, and any approach to public service that treats it as if it were the same as private enterprise risks undermining not only the structure of motivation for public service but, more important, its capacity to serve democratic government in an ethical and accountable manner.  The pursuit of the public interest over personal interest is both the reward and the price of public service. (Tait, 2001)

 According to John Uhr (1994, 166) “the primary ethics question for public servants is not: “what is my personal preference as to this or that course of action?”  Rather it is: “what is my duty or responsibility as a public official in relation to this or that course of action?” [emphasis in original]. 

 Uhr (1994, 167) states further that, “The relevant test of public or professional ethics is not that of satisfying one’s personal conscience, but of acting in such a way as to be able to justify the public trust placed in one, as assessed by some legitimate reviewer of official conduct…”

 At the same time, many would say that one’s personal conscience and ethical views should always play a role in deciding upon the ‘right’ course of action. 

 

Exercise –Group Discussion

Small group discussion for 15 minutes, followed by large group discussion for 10 minutes.

Questions for participants:

As a public servant, how do you view your personal preferences in relationship to official duty? 
What role does your conscience play in making ethical decisions?

The Role of Core Values

Core values in the public service

Are there universal core values with particular relevance to a public sector ethics program?  Tom Sherman provides a listing of the more common values in public sector codes [of ethics]: 

honesty and integrity

·        impartiality

respect for the law

·        respect for persons

diligence

·        economy and efficiency

responsiveness

·        accountability

(Sherman, 1998, cited in Preston & Sampford, 2002)

 Numerous authors have argued that certain virtues play an especially key role; with integrity and honour often referred to as the central or “cardinal” virtues.

 Emerging at the core of the core virtues is the importance of integrity in public office.  Integrity is the unifying virtue of ethical public service. […]  In the moral life it signifies ‘integration of separable aspects of the self – notably faculties, desires, roles, life-shaping choices – into a self-consistent whole’. (Hart, 1994, cited in Preston and Sampford, 2002, 30)   Honour (or integrity) requires a commitment to something beyond oneself; in the case of public administration, this commitment is to the public interest in the context of democratic governance and the fundamental principles of the good society.”  (Preston & Sampford, 2002, 30)

 Denhardt (1991) lists three core virtues in public administration: honour, justice and benevolence.  Hart (1994) lists the core virtues as: prudence, justice, fortitude and temperance.  

Exercise –Group Discussion

 

Small group discussion for 15 minutes, followed by large group discussion for 10 minutes.

Discussion items:

·        Reflect on how you justify your official behaviour in the context of competing values, and discuss. 

·        Are there any core values for public service that the group can agree on?

·        Do you agree that integrity is the central virtue?  Explain why.

 

  

Part 4: 
Ethics in Negotiation

Topic and Activities

Key Points

Introduce ethics in negotiations

Ethical negotiations are based on a foundation of mutual trust.  When trust is present, communication and problem solving are more easily accomplished. When distrust prevails, these things are difficult and often seemingly impossible to achieve.

 The stakes can be high in negotiations involving land and resource use, often creating opportunities and incentives for people to violate personal, professional or institutional ethical standards.  People’s core beliefs can be “on the line” resulting in stalemates.  According to Lewicki and Robinson (1998) , negotiators evaluate tactics on a continuum of “ethically appropriate” to “ethically inappropriate”.  In the middle there’s a grey area in which tactics must be evaluated in a process of ethical reasoning and decision-making.

 Questionable behaviour in negotiations includes:

Misrepresenting goals, interests, position
Falsifying or fabricating information
Withholding information
Deception: “tricks,” rumours, misleading claims

 Strategies for Determining Ethical Behaviour

Researchers have shown that ethics can be a problem in negotiations because of natural “psychological tendencies that foster poor decision-making.” (Thompson, 2001, 155)   People tend to believe they are behaving more ethically than independent observers would.  Some of the human biases that give rise to ethical problems in negotiation are the illusion of superiority, illusion of control and overconfidence (see Messick & Bazerman, 1996, cited in Thompson, 2001) . 

 

1.      Begin with the principles involved in Virtue-based ethics, by asking “would the proposed practice be consistent with the core virtues, especially integrity and honour, in fulfilling my professional obligations as a public servant?”  If possible, refer also to your organisation’s formalised Code of Ethics, as well as any professional Code that might apply.

2.      If the dilemma remains unresolved, apply the moral reasoning inherent in the Rules-based and Ends-based ethical approaches.

3.      Once a decision is reached, apply one or more of the tests in Table 2 to determine if an independent observer would agree with the ethics of your proposed action or statement.  Would you be able “to justify the public trust placed in one, as assessed by some legitimate reviewer of official conduct…”? (Uhr, 1994)

 

Table 2: Testing Ethical Decisions

 The Front-page test

Would you be completely comfortable if your actions and statements were printed in full on the front page of the local newspaper or were reported on the TV news? If not, the behaviour may be considered unethical.

 

Third-party Advice

If possible, consult an impartial third party, particularly one familiar with relevant professional and institutional ethics.  Try to be as neutral as possible in the description of the dilemma; describing the situation without indicating which role you are playing.

 

Paraphrase Technique

This is one of the most important, yet difficult, strategies for avoiding ethical dilemmas in negotiations: paraphrase your understanding of the situation to the other parties.  This could be an effective way to close the day in a protracted negotiation, providing everyone with a good understanding of where things stand.

(adapted from Thompson, 2001)

Exercise –Group Discussion

 

Small group discussion for 25 minutes, followed by large group discussion for 15 minutes.

Discussion items: 

·        What are some of the main ethical issues experienced during multi-party negotiations?

·        Apply the suggested framework to one such issue of the small group’s choosing.

 

Part 5: Case studies

Topic and Activities

Key Points

Exercise –Group Discussion

 

Two sessions.

 

For each case study:

Small group discussion for 35 minutes, followed by large group discussion for 20 minutes.

 

 

Case #1

In a move that ultimately led to the resignation and criminal investigation of the Fisheries Minister, the Fisheries Ministry disclosed to a salmon farming company details of an impending prosecution of that company by the Environment Ministry due to escapes of non-native salmon.  It was revealed that the Fisheries Ministry discouraged enforcement of regulations because it would send "conflicting messages" to an industry that the government was aggressively promoting. The Minister was quietly re-instated after the criminal investigation laid no charges.

 You are a Fisheries official involved in collaborative negotiations with environmental groups, community groups and industry on salmon farming policies and tenures.  You receive a phone call from your director to contact the salmon farming company as indicated above.  What is your response?  Discuss any moral dilemmas involved and how you would go about resolving them.

 Case #2:

A negotiator representing the Ministry of Environment is fairly certain that his director has purposely omitted findings from a draft report regarding wildlife habitat, because the director felt it presented a point of view that the government does not support.  The negotiator feels that these findings should not be kept from the public and, without authorisation, gives the findings to the other stakeholders at the negotiating table.  (adapted from Sarkissian et al., 1997)

 You are the negotiator.  Outline the moral considerations and deliberations involved in making the decision above (to give the findings to the other stakeholders).  Do you agree with this decision?

 

  

References

Denhardt, K (1991). 'Chapter 4', in J. Bowman (ed), Ethical Frontiers in Public Management. Jossey-Bass, San Francisco.

Hart, D L (1994). 'Administration and the Ethics of Virtue', in T. Cooper (ed), Handbook of Administrative Ethics. Marcel Dekker Inc, New York.

Lewicki, R & R Robinson (1998) Ethical and unethical bargaining tactics: An empirical study. Journal of Business Ethics, 17(6), 665-682.

Messick, D & M Bazerman (1996) Ethical leadership and the psychology of decision making. Sloan Management Review, 37(2), 9-22.

Perrault, G (1990). Ethical Leadership - Ethical Followership. University of Minnesota.

Preston, N (1998) 'Virtue and Ethics for the Public Sector'. Professional Ethics, Vol. 6Nos. 3 & 4, pp 69-72.

Preston, N & C Sampford (2002) Encouraging Ethics and Challenging Corruption: Reforming Governance in Public Institutions, Federation Press, Sydney.

Sarkissian, W, A Cook, & K Walsh (1997) Community participation in practice: a practical guide, Institute for Science and Technology Policy, Murdoch University, Murdoch, W.A.

Sherman, T (1998). 'Public Ethics: Prospects and Challenges', in C. Sampford (ed), Public Sector Ethics:  Finding and Implementing Values. Federation Press, Sydney.

Tait, J C (2001). A Strong Foundation: Report of the Task Force on Public Service Values and Ethics. Canadian Centre for Management Development, http://www.ccmd-ccg.gc.ca/research/publications/complete_list_e.html, viewed 10/05/03.

Thompson, L (2001) The Mind and Heart of the Negotiator, Prentice-Hall, New Jersey.

Uhr, J (1994). 'Managing the Process of Ethics Training', in Preston (ed), Ethics for the Public Sector: Education and Training. Federation Press, Sydney.

 

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